Understanding NHS Services
Roma Alliance Impact works in partnership with the Patient Experience Team at North West Anglia NHS Foundation Trust to strengthen engagement between Peterborough City Hospital and the Roma community. Through community-based sessions, NHS professionals provide clear information on the services available at the hospital, how to access them and what patients can expect, while families have the opportunity to raise questions directly with hospital staff.
This approach aims to reduce barriers to healthcare and build trust between Roma families and local health services.
Hospital Services
Clinical and specialist teams from Peterborough City Hospital present the services they provide and explain how patients can access them.
Accessing the Right Care
Guidance on identifying the most appropriate point of care, whether a GP practice, a community pharmacy or hospital services.
Your Voice Matters
Families contribute their experiences of hospital care, informing service improvement and strengthening engagement between the community and the hospital.
Gallery
Delivering community information sessions in Peterborough with the Patient Experience team at North West Anglia NHS Foundation Trust. NHS staff meet Roma and Romanian families to explain how to access services, from GP clinics and pharmacies to maternity care, and to answer their questions face to face.
Acknowledgement
We thank the Patient Experience Team at North West Anglia NHS Foundation Trust for working with us to help Roma families in Peterborough access health services with confidence.
